Shipping policy

Shipping

Many Noelani The Label items are handmade and made to order. Items that our made to order (mostly swimwear) will state this in the description.

Processing Time

Processing time refers to the time required to create your order and does not include shipping transit time.

  • Typical processing time: 1–10 business days

As a small handmade business, processing times may occasionally be longer during peak seasons. Any updates will be posted on our website homepage and Instagram.

Tracking Information

Once your order ships, tracking information will be emailed to the address used at checkout. Please check your spam or promotions folder if you do not receive it. Please allow up to 48 hours for the tracking information to update.

Shipping Liability

Once a package has been shipped, Noelani The Label is not responsible for lost, stolen, delayed, or damaged packages.

Shipping carriers provide estimated delivery dates only, and delivery times cannot be guaranteed. Shipping charges are non-refundable.

Need Your Order by a Specific Date?

Please leave a note at checkout with your requested date and select Expedited Shipping.

Expedited orders receive priority production and are typically processed within 1–2 business days. While we will make every effort to ensure your order ships in time, we cannot guarantee carrier delivery dates.

Domestic (U.S.) Shipping

Standard Shipping

  • $7.99 flat rate

  • Free on orders over $150

  • USPS Ground Advantage or UPS Ground Saver

  • Estimated transit time: 3–7 business days

Priority Shipping

  • $16.99 flat rate

  • USPS Priority Mail

  • Estimated transit time: 1–4 business days

Expedited Shipping

  • $28.99 flat rate 

  • Priority production (1–2 business days)

  • USPS Priority Mail

  • Estimated transit time: 1–4 business days

UPS

  • UPS Ground, 2nd Day Air®, and Next Day Air® shipping options may be available at checkout. Exact shipping rates and delivery estimates will be displayed during checkout based on your order and destination.

International Shipping

We proudly ship worldwide to many countries across North America, South America, Europe, Asia, Oceania, the Caribbean, and beyond.

If your country is available at checkout, we ship there. If you do not see your country listed, please contact us and we will be happy to see if shipping can be arranged.

International customers are responsible for any customs duties, taxes, import fees, VAT, brokerage fees, or other charges imposed by their country. These charges are not included in the purchase price or shipping cost and are collected by the destination country's customs authorities.

Shipping Options

USPS First-Class Package International

  • Estimated transit time: 1–3 weeks

USPS Priority Mail Express International

  • Estimated transit time: 3–5 business days

UPS Worldwide Saver®, Worldwide Expedited®, and Worldwide Express®

  • Available for select destinations

  • Often offer faster delivery times than USPS

Please note that all delivery timeframes are estimates and are not guaranteed. Noelani The Label is not responsible for delays caused by customs processing, international carriers, weather, or other circumstances beyond our control.